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What Our Customers Say
 
 “  Ingram Hawkins & Nock our experience has been first class

 ” 
  Ray Bradnock
Richmond Motors Group
 

Tel. 01384 375555
What our customers say


Ingram Hawkins and Nock have been outstanding; assessing and understanding quickly our business thoroughly, providing pragmatic and cost-efficient solutions to our international insurance needs.

I would have no difficulties recommending their services to other businesses.


Fiona Greiner
Finance Director
Jack Wills Ltd
 
We have no hesitation in recommending Ingram Hawkins & Nock Limited as a valued Insurance Broker for their aptitude and keenness to deliver our requirements.

Rhona Collins
Amptronik Control Systems Limited
 
I am writing to you today to express my sincere appreciation for the manner in which your company has maintained consistently high standards of service over the past 5 years, whether they be on a business or personal level.

I would be most grateful if you could convey my gratitude to all the people concerned, of whom you have just cause to be proud, as they have all been extremely courteous, patient and dedicated


Mr G Hopwood
Managing Director
G H Design Limited
 
We have enjoyed a high standard of service over many years from Ingram Hawkins & Nock and confidently trust them to look after all our insurance needs in the future.

Chris Parkes
Robert Parkes (Holdings) Limited
 
From the very start of our partnership with Ingram Hawkins & Nock, our experience has been first class. The support from their staff is fantastic, the understanding of our industry is excellent and the promptness of dealing with enquiries faultless.

Ray Bradnock
Managing Director
Richmond Motors Group
 
Would you please pass my thanks to Liz Foster for her letter of 30th April with regard to your Client Satisfaction Questionnaire Results and to Rex for the delightful chocolates. Would that all my 'suppliers' were as efficient in their dealings and as gracious in the management of their customer relations.

Mr Colin Smith
Managing Director
Sindlesham Court Ltd
 
I've been most impressed with the service and professionalism shown by the High Net Worth team at IHN, and I look forward to a long business relationship with you.

Mr Mike Posnette
Private Client
 
I can say in all honesty that it has been a pleasure to deal with IHN over the past few years; you all provide a great level of service in a very friendly and efficient manner. I have recommended, and will continue to recommend IHN whenever an opportunity to do so arises.

Diane Hennessy
General Manager
Clarendon Suites
 
Many thanks for sorting out our vehicle insurance promptly and economically. Sales Print Design responds efficiently and quickly to its customers' needs and it is refreshing to find a company, such as yourselves, that obviously feels the same way about its customer support. We will have no hesitation in referring you to our customers in the future. Thank you again.

Ralph Webb
SPD Services Ltd
 
I recently asked you to quote on my household insurance policy and I can't begin to tell you how impressed I was with the fact that you advised me that you couldn't better my current insurers. It is most refreshing, in these times, to deal with a professional who wants the customer to have the right deal and not one who merely wants to make a quick buck. I applaud your honesty and integrity and I will certainly be seeking you out when future policies come up for renewal. I will also have no hesitation in recommending you to friends and family. Thank so much for an excellent customer service.

Steve Haresnape
Domestic Oven Valet
 
I would like to thank you on behalf of my parents who arranged their home insurance with your help. Unfortunately, they had to make a claim for a leak from their bathroom which flooded through to their living room causing damage. All it took was a call to you and within 24 hours an assessor had visited and the claim was paid within two weeks, thus allowing them to get the work done quickly. This demonstrates the value of using an insurance broker when arranging cover, rather than a Meerkat or a fat opera singer, because when you have to make a claim, you receive a dedicated service and prompt payment. I would therefore have no hesitation in recommending IHN for future insurance needs.

Simon Baldwin
Director
St James's Place Wealth Management
 
Our car insurance was due for renewal this month and I asked you to review the cover and for your advice. You were extremely helpful and professional, and found us a policy with better cover and saving over £50 per year on the premuim. You have also sorted out a glitch on the new policy cover and it's good to know that from now on, you will handle any difficulties I have under the policy and keep the cover under review. I will certainly recommend your service whenever I can.

David Kettle
Director
Knightsbridge Legal Services Limited
 
Many thanks for supplying all of our Insurance Services. As you know, Sales Print Design prides itself in the service that we offer to our clients, and it is vital that we have the correct insurance cover in place for both our offices and all our vehicles. We can then concentrate on servicing our clients requirements efficiently. We will have no hesitation in recommending you to our clients and will call you first if any of our circumstances change.

R E Webb
Sales Print Design
 
We have been using IHN as our insurance brokers through 3 generations of family businesses, both for our commercial and private cover. I think the longevity of the relationship speaks for their professionalism and client focused approach.

Andrew Clutterbuck
Business Development Consultant
Alchemy Marketing
 
I have worked with IHN for three years, advising on Growth, Sales and Strategy. IHN needed no help with building strategic relationships with insurers, or with customer service; they are outstanding at both, as proven by the fact that I moved my insurances to IHN. They are now very focused on specific sectors, with specific propositions, their marketing is crisp and their sales messages are strong. IHN is far and away the best broker I have ever worked with.

Andy Miller
Managing Director
MillerPlus LLP
 
For in excess of 20 years IHN has acted as our insurance brokers. Not for one minute has this been regretted.

Ros Griffith
Company Secretary
Vogue Estates Ltd
 
IHN delivers, they are transparent, and make the effort to ensure the grind is taken out of this emotive part of our very busy lives.

Paul Rooke
Director
Rooke Feary and Green
 
I am a client of IHN for both my business and personal insurances. I value their in-depth understanding of my industry and this, coupled with their outstanding service and claims handling, enables me to relax, secure in the knowledge that my individual needs are meticulously well looked after and that my insurances are in extremely safe hands.

Jon Daunter
Jon Daunter Ltd
 
I would like to thank you for the excellent way you dealt with our recent claim on our household insurance. IHN staff were helpful and the whole procedure was quick, simple and straightforward. The insurers were Allianz and they dealt with the matter quickly, just a couple of questions and we soon had our replacement item. The best part was that the IHN quote was cheaper than our previous brokers by some margin. I am very glad I saw your advert in the Devonshire Freemasons Yearbook and followed it up.

Phil Ratcliff
Provincial Grand Lodge of Devonshire
 
May I take the opportunity of saying how much I appreciate the help you provide in connection with the policy that I look after. The cover is wide and the response to enquiries is invariably prompt and helpful. The fact that all the Lodges and other orders that meet at the Hall are covered by the policy makes the administration easy and cost effective.

Bill Russell
Nottingham Masonic Hall
 
When I first became aware of the IHN Masonic Insurance, I was Treasurer of Temple Island Lodge and of the Henley Masonic Centre. At that time each of the Lodges at the Centre had their own independent insurances as a direct cost to their members. We learned that the Centre could arrange insurance which would cover not only the risks associated with the Centre itself, but would also cover every one of the individual Lodges using the Centre, such that they no longer needed their own independent insurance. Not only was this available to us at a substantially lower cost than the combined cost of all the insurances previously, but Lodge’s regalia etc. is also covered when being used away from its home Centre. It is always easy to immediately get through to Natassia at IHN, who is very well acquainted with the scope of the policy and is always very polite and helpful.

John Short
Oxford Masonic Hall Company Ltd
 
Over many years, Harrison and his team at IHN have provided my family with advice, service and professionalism second to none. In this age of online relationships, it's refreshing to meet a group of people who put service at the top of the agenda. Our client liaison manager, Karen, is of the highest calibre and could not be more caring and supportive. In the value over price equation, they score tremendously highly. At the point of claim they are superb and frankly, that's the only test!

Les Phillips
Director
Index Wealth Management
 
IHN has provided a comprehensive package of protection for all of our insurance needs including: business, home (which is listed), travel, and cars for many years. I feel confident that the cover is appropriate and the premium sensible. The personal service we receive is excellent. A recent burglary claim was settled with payment into my account within 10 days with no quibble. I would highly recommend IHN for high net worth protection.

Trevor Law
Managing Director
Merito Financial Services Ltd
 
I just wanted to say a big thank you for sorting out our son James's and partner Nikki's new home insurance so quickly. Your prompt, efficient service was yet again very much appreciated and we will happily continue to recommend you to family, friends and colleagues.

Dr Anne-Louise and Dr David Langman
 
We were so pleased with your attitude and eagerness we will continue to recommend you. It was a refreshing change to receive such service.

Mrs Chris McHugo
Partner
Reclamation Properties
 
Our clients are not just numbers; they are our motivation to excel
Our clients have expectations which we strive, not only to meet, but to exceed
 
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Ingram Hawkins & Nock Limited is authorised and regulated by the Financial Conduct Authority